Our Return Policy
Due to the sensitive nature and strict quality control standards of our research materials, Elite Peptide Supply does not accept returns. Peptide integrity is our highest priority; environmental factors such as light exposure, temperature fluctuations, and handling can lead to premature degradation. To ensure every researcher receives a product that has never left our climate-controlled facility, all sales are final.
However, your satisfaction is paramount. If you are not completely satisfied with your experience for any reason, please info@elitepeptidesupply.com.
An Elite Peptide Supply representative will work diligently with you to resolve any concerns.
Elite Missing or Damaged Package Protection
At Elite Peptide Supply, we hold ourselves to a standard of accountability that sets us apart in the research industry. We understand that the precision of your work depends on the reliability of your supply chain.
- Damaged Goods: If your order arrives damaged or compromised, we will issue a replacement free of charge.
- Lost Shipments: In the rare event that a package is lost during transit, we will reship your entire order at no additional cost to you.
Expedited Same-Day Shipping
We know that research timelines are critical. Elite Peptide Supply offers same-day shipping on all orders placed before 1:00 PM PST. Orders received after this cutoff will be prioritized for dispatch the following business day.